All the London railway stations :
National Rail lines : The Station is on the C2C line which connects with West ham, Barking, Upminster etc.
Fenchurch street - the Tower hill / Coopers row exit, which is highly inaccessible - in May 2019
AccessAble Access :
Accessibility friendly : Yes. The station has lifts accessing the upper and lower concourses - but only to the main entrance. The station is step free from Fenchurch street, but not from Cooper row / Tower hill which has a very large number of stairs.
General description : Fenchurch Street is near to the Tower Hill underground station and the Tower of London. Tower Hill is not accessibility friendly, actually I have discovered that there is a lift. Tower gateway is about 10 minutes from Fenchurch Street - this is an very accessible station on the DLR. See wiki
The accessible entrance served by lifts to the upper concourses, is only the Fenchurch street exit / entrance. There are also escalators for those who find climbing stairs a difficulty. The escalators sometimes travel in varying directions according to the mood of the station manager. The escalators do not operate in both directions at the same time, which would make sense.
Fenchurch street station - May 2019
Escalators at Fenchurch street entrance to all Upper concourses - May 2019
Lift at Fenchurch street entrance to all Upper concourses - May 2019
Stair Lift near Fenchurch street entrance to left as you exit station exit - May 2019
More comment : There are many fast trains which run from Fenchurch Street, via West ham and Barking. It is important to check the notice boards carefully for travel past Barking, as there are numerous routes. If you alight at Barking to change to the correct route of c2c, expect to walk a considerable number of steps or take very steep ramps to change platforms. Barking is an awfully accessible station, apparently, with very little investment. The C2C line is overland, and initially runs alongside the District line, but is considerably faster as it only stops at major stations. The steps and gaps onto the trains appear to be quite large on this route, and would be worth checking with the operators before using these trains. They appear to use ramps at Fenchurch street, seen May 2019, for example.
National Rail Map & Guide